Terms & conditions
Camilla Martelius Design AB
Tellusborgsvägen 88
126 37 Hägersten
Sweden
VAT number: SE 556604-939001
Telephone: + 46 8 644 70 28
E-mail: camilla@camillamartelius.se
Payment
we offer the following payment method
- PayPal
- secure card payments
- Klarna checkout
Delivery
Post / DHL
Prices
Sweden 39 SEK 5-14 days
EU 75 SEK 8-20 days
non EU 99,20 SEK ex.VAT 14-30 days
Outside The EU
Prices are excluding Swedish VAT when delivered outside the EU. Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Contact the post and the customs authority for prices that may be added upon delivery of the item.
Terms & Conditions in short
- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at Camilla Martelius Design, you warrant that you are at least 18 years old or have parents' permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by Camilla Martelius Design as responsible for the personal information.
- Events outside Camilla Martelius Design's control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local charges may occur.
- Camilla Martelius Design reserves the right to amend any information without prior notice.
Terms & Conditions
Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Camilla Martelius Design, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Camilla Martelius Design for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Personal Information
All personal information you provide us with or that we obtain will be handled by Camilla Martelius Design as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Camilla Martelius Design and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Camilla Martelius Design to delete or correct the information held about you. By accepting the Camilla Martelius Design Conditions, you agree to the above.
Force Majeure
Events outside Camilla Martelius Design's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Camilla Martelius Design is released from Camilla Martelius Design's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Payment
The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
All transfers conducted through Camilla Martelius Design are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.
Additional Information
Camilla Martelius Design reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Camilla Martelius Design has the right to cancel the order and refund any amount paid in the best way. Camilla Martelius Design shall also notify the customer of equivalent replacement products if available.
All enquiries: camilla@camillamartelius.se
Our Return Policy in short
- Contact Camilla Martelius Design before returning any items.
- You can return the product within 14 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- If a package is unclaimed you might have to pay a handling fee.
Return Policy
Please contact Camilla Martelius Design before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Camilla Martelius Design and gives information relevant and the reason for complaint.
Return Conditions
You can return the product within 14 days of delivery.
The freight cost will not be refunded. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Camilla Martelius Design suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Camilla Martelius Design will make a refund of eligible returns. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Camilla Martelius Design is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
Unclaimed Packages
For packages that are not cashed at your post office within 14 days, Camilla Martelius Design reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: camilla@camillamartelius.se
